Terms of service
The small print, in plain English.
1. Booking requests
Sending the booking form is a request, not a booking. No payment is taken online. Your booking is confirmed only when we reply by email, normally within 24 hours. Prices shown on the site are estimates per group size; the confirmed price is the one in our reply.
2. Age and responsible drinking
Guests must be of legal drinking age (18+ in Poland). Guides may refuse service to anyone visibly intoxicated. Non-drinking guests are welcome.
3. Cancellation
Free cancellation up to 48 hours before the start time. Later cancellations or no-shows may be charged as stated in your confirmation. If we must cancel, we offer a new date or a full refund of anything paid.
4. Gift vouchers
- Vouchers are paid online by card, BLIK or other methods shown at checkout.
- Each voucher has a unique code and is valid for 12 months from purchase.
- Consumers may withdraw from an undated voucher purchase within 14 days of purchase for a full refund, provided it has not been used.
- Vouchers can be used towards any Tasting or Tour in any of our cities.
5. Refunds and complaints
Email hello@beertasting.pl with your booking details. We respond to complaints within 14 days. Refunds go back to the original payment method.
6. Privacy
How we handle your data is described in our privacy and cookie policy.
7. Operator
beertasting.pl is operated by Xperience Travel, a brand of XPERIENCE Sp. z o.o., Malborska 3 lok. 76, 03-286 Warszawa, Polska · NIP 5892013350 · KRS 0000498681. Contact: hello@beertasting.pl, +48 575 030 301.